The floral swag came in a box WAY too small, causing the florals to be smashed and some of the leaves to be bent over, causing creases. The greenery looks very artificial as you are able to see where the are of the leaves attach to the floral portion. There are no instructions on how to put it together, making it one piece instead of two. The website says it’s “ready to use” which is absolutely not the case. I will have to spend probably a good hour fluffing the flowers and attempting to get the creases out of the leaves. Then come attempting to put it together. I’m only keeping it because I’m in a time crunch and it will be used at a private gazebo for the bride and groom. Otherwise, I’d be sending it back. I’ve order other flowers from Ling’s, which I would recommend. However, this is too fake looking, to crushed form being in a box way too small and no instructions.
I'm sorry to hear that you are not satisfied with the item!
Kindly note all our arrangements are packed tightly to prevent damage, there might be a little deform during handling, storing, and transportation. May I suggest adjusting the flowers and greenery of the arrangements to recover their shape and 'fluff' it up a bit? The stems are made of flexible wires which can be rearranged easily~ We have a video here to give you a better idea: https://www.lingsmoment.com/blogs/products-user-guide/how-to-refresh-your-pre-arranged-bridal-bouquet-after-shipping
If you have any questions feel free to send us a DM or email at email@example.com!