Shipping & Returns

SHIPPING

Orders with in-stock items will be handled and shipped within 3 business days. Once your order leaves the warehouse, it will be delivered in 5~7 business days.

Pre-order items are scheduled to ship according to its estimated ship date.

Please note orders with multiple items may ship separately. You will receive a shipping notification email with tracking number once items are shipped.

 

RETURN & EXCHANGES

We hope you are happy with everything you buy, however, if there is anything that does not meet your needs or expectation, please request a return or exchange within 30 days of the delivery date. 

RETURN 

For step-by-step return process you may contact us at support@lingsmoment.com so that you can get a full refund or exchange. (shipping fees not included) 

If you receive a defective or damaged item, please contact us immediately so that we can replace it for you. 

EXCHANGES
Exchanges are only accepted for the original style/product. All exchanges are based on stock availability. If you wish to exchange your items for an alternate
style/product, we suggest that you may return the original items for refund and place a new order.