Orders with in-stock items will be handled and shipped within 3 business days. Once your order leaves the warehouse, it will be delivered in 5~7 business days.
Pre-order items are scheduled to ship according to its estimated ship date.
Please note orders with multiple items may ship separately. You will receive a shipping notification email with tracking number once items are shipped.
RETURN & EXCHANGES
We hope you are happy with everything you buy, however, if there is anything that does not meet your needs or expectation, please request a return or exchange within 30 days of the delivery date.
For step-by-step return process you may contact us at firstname.lastname@example.org so that you can get a full refund or exchange. (shipping fees not included)
If you receive a defective or damaged item, please contact us immediately so that we can replace it for you.