Shipping & Returns

SHIPPING
Orders are normally processed and shipped in 3 business days, it will take around 7-10 business days for delivery. 
  • Orders with multiple items may ship separately from different warehouses.
  • Once a package is shipped, you will receive a shipping notification email with tracking number.
  • If you need help in tracking your package, please PM or email us at support@lingsmoment.com.

 

RETURNS & EXCHANGES


We hope you are happy with everything you buy, however, if there is anything that does not meet your needs or expectation, please request a return or exchange within 30 days of the delivery date. For step-by-step return/exchange process you may contact us at support@lingsmoment.com.

RETURNS 

  • Shipping charge is not refundable once the order has been shipped.
  • You may be responsible for the return shipping if the return is not due to Product Damage/Shipping Issue/Product Defect. 
  • Items must be un-used and returned in original packaging. 

EXCHANGES

  • Exchanges are only accepted for the original style/product.
  • All exchanges are based on stock availability.
  • If you wish to exchange your items for an alternate style/product, we suggest that you may return the original items for refund and place a new order.
  • Items must be un-used and returned in original packaging. 

*If you receive a defective or damaged item, please contact us immediately, we will replace it for you asap.