Categories
About usTerms and Conditions
About LiNg's moment
Launched in March 2005, LiNg's moment was founded by Elaine Li and Sum Ng who belive communication is the ultimate key to unlock and delight the heart of human being. Communication also serves as the most powerful medium to trasmit LOVE. Our passion to enrich lives with efficient communication drives us to explore every goods, means and creative ideas to deliver meaningful messages and thoughts.
1. Customer Service
At LiNg's moment, we promise to take care of all customer to ensure they have a pleasant, easy, and happy shopping experience with us. Please feel free to email us at info3@lingsmoment.com anytime if you have any questions or concerns about our site or products.
NOTE: For AOL, Yahoo and Hotmail users, please make sure that your mail filters are off or set to accept emails from info3@lingsmoment.com.
2. Shipping
Currently, LiNg's moment offer flat rate shipping ($6.95 for shipping to the United States and Australia and $8.95 to all other countries) to customers who make multiple orders. Orders may take up 15-30 days for delivery. Please notify our customer service if you require expedite shipping service.
3. Payment Methods
Ling's Moment accepts the following forms of payment:
Paypal Payment - paypal@lingsmoment.com
4. Return Policy
LiNg's moment is proud to offer 10 days satisfaction guarantee. If you are not completely satisfied with your purchase, we are happy to accept your unused merchandise in its original condition within 10 days for a refund.
For items that have exceeded 10 days return policy, a 20% restocking fee will apply on returned item, unless the item was sent defective.
Please note that the return policy and 10 days satisfaction guarantee does not apply to custom made nature order, such as clay figurine. Since it is a made to order product, we do not accept return, exchange or refund. However LiNg's moment is responsible and liable to ensure such product is made and delivered to customer. Should the clay figurine is lost, stolen or damaged during delivery, LiNg's moment will send a replacement to customer at NO extra cost.
5. Submission to our Web Site
You may submit Content to certain portions of our Web site. When you submit Content to us, you represent and warrant that it does not infringe any third party's intellectual property rights, does not invade any third party's privacy, Is not illegal, obscene, threatening, abusive, libelous, slanderous, defamatory, fraudulent , misleading, prejudicial or otherwise injurious to third parties. You may not impersonate anyone in any posting and may not mislead anyone as to the source of any Content. You are solely responsible for any Content that you post on our Web site. We reserve the right to screen, remove or edit any such Content, but are under no obligation to do so. Under no circumstances will be liable for any Content posted by any visitor to our Web site or any damage caused by the posting of such Content.
When you post Content to our Web site, you are automatically granting us and our affiliates a royalty-free, worldwide, non-exclusive, perpetual, fully sublicensable and irrevocable right to use, distribute, reproduce, modify, adapt, publicly perform and display, translate and create derivative works from such Content in any media, as well as the right to use your name in connection with such Content, if we so choose.
By submitting Content you also agree that we may keep records indicating that you are the source of Content, and any information related to your posting of the Content, and may disclose such information as we may determine, in our sole discretion, including, without limitation, in order to comply with law or legal process, to enforce the terms of these conditions of use, to respond to any complaint that such Content violates the rights of any third party, to respond to customer service requests or to assist in the protection of any person.
Home
